Shipping policy

Shipping Coverage

We currently offer shipping services within the contiguous United States.

Please note that our free shipping policy does not apply to Hawaii, Puerto Rico, the U.S. Virgin Islands, or Alaska.

If you wish to place an order for delivery to any of the aforementioned regions, please contact our customer service team for detailed shipping information.

Orders $80 and above: Free shipping.

Orders under $80: Shipping fee is $30.

US Domestic Order Processing Time (UTC-5 / -4)

All standard orders will be processed and shipped within 1-3 business days (excluding weekends and holidays).

During peak shopping seasons or holidays, order processing times may be slightly extended.

Delivery Timeframes

Domestic Shipping (Within the U.S.): Estimated 5–8 business days after shipment.

Cross-border Shipping: Estimated 7–15 business days after shipment.

Please allow for additional delivery time during holidays or in the event of unforeseen delays by the carrier.

Custom Orders

Processing and Delivery Time: Approximately 45–60 business days.

You will receive status updates once your order has been shipped.

Carriers

We partner with FedEx, UPS, and YunExpress to ensure that all orders benefit from fast, reliable, and fully trackable shipping services.

U.S. Warehouse Address

Recipient: KQYC-YXXNY
Phone: (909)930-2932
Address: 12300 Riverside Drive
City: Eastvale
State/Province: CA
Zip Code: 91752